Forbes JAPAN: 「聴く力」が全てを変える：ビジネス開発のプロフェッショナルが語る信頼構築の秘訣

The article explains that in today’s hybrid and remote-work environment, active listening has become one of the most essential skills for building trust in business. Leaders and business-development experts emphasize that listening well is not passive; it requires intention, presence, and curiosity. By slowing down, paying full attention, and asking thoughtful follow-up questions, professionals can uncover clients’ true needs and challenges instead of jumping to assumptions or quick solutions. This deeper understanding strengthens trust, encourages transparency, and creates an atmosphere where people feel safe to share openly. The article highlights that strong listening skills lead to better collaboration, improved product and service development, and more meaningful long-term partnerships. Ultimately, the message is that listening is a strategic advantage in business — a foundational skill that transforms relationships, boosts team performance, and drives sustainable success.