According to Harvard Business Review, increasing customer retention by 5% boosts profits by 25%-90%. Therefore, the time you spend improving your customer retention rate could be your most..
As this unprecedented year comes to an end, we are all experiencing the mad scramble to close sales. While we may be able to get deals in the door, there can be plenty of obstacles that keep..
We’re bombarded by messages daily, so it’s important to remember that delivering your message is not the most important skill to master in sales. Pitching is dead. Engagement and empathy are..
With countries and commerce opening up, most of us are looking to the second half of the year with renewed energy and high hopes. There are always new opportunities to pursue and new accounts to..
Trust and empathy are the ideal way to start meaningful conversations. But how do you engage busy executives who are predisposed to do nothing… especially at this point in time. Learn how to..
The economy is going to be a hot issue in 2020 and we all have to navigate through financially tough times. Nobody has real experience or expertise in this new normal that has emerged.
Communication has always been key however, given the current situation with COVID-19 and the requirement to work from home, mastering virtual communication is critical for sales professionals. As..
Today’s buyer is barraged by messages and requests for meetings. It is a busy and crowded marketplace, making it increasingly difficult for sales reps to get the buyer’s attention and start a..
More and more companies are recognizing the key role coaching plays in individual, team and organizational effectiveness. And nowhere, perhaps, does coaching play a bigger role than in sales. But..
In this complimentary one-hour webinar led by Julie Thomas, President and CEO of ValueSelling Associates, shares how best-in-class organizations target high-quality opportunities and what they do..