Only 25% of Sales Orgs Measure the Right Behaviors: Research reveals the gap between winning sales behaviors and metrics. Download My Copy

Developing An Effective Customer Journey Map: 16 Tips For Sales Pros

Forbes | Read the latest Forbes Expert Panel blog, featuring Julie Thomas and 15 others from the Forbes Business Development Council provide useful advice for business development professionals who want to develop their own customer journey maps.

These journey maps help sales professionals acquire a better understanding of the customer experience. Read more here...