Forbes | Read the latest Forbes Expert Panel blog, featuring Julie Thomas and 15 others from the Forbes Business Development Council provide useful advice for business development professionals who want to develop their own customer journey maps.
Developing An Effective Customer Journey Map: 16 Tips For Sales Pros
https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2020/07/06/developing-an-effective-customer-journey-map-16-tips-for-sales-pros/#4c796a192c17
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