Upcoming Webinars
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Customers for Life: How to Build and Grow Productive Business Relationships
Great salespeople are more than experts in their products or their customers’ businesses, they’re expert relationship builders. In fact, behind every successful sale is a successful relationship between salesperson and customer. Whether it is on the phone, across the desk, electronically or through the mail, your ability to create relationships is essential. People buy from people, and nothing will create a more solid foundation for the sale than a positive, productive relationship between you and your customer.
ValueSelling Associates will be hosting a one-hour complimentary webinar that illustrates some tactics/techniques for creating and maintaining high quality customer relationships. Julie Thomas, President and CEO of ValueSelling Associates will share her insight on how you can enhance your interpersonal communication and relationship building skills that are essential to your long-term sales success.
What You’ll Learn:
- How to create and maintain high-quality customer relationships
- How to use your internal awareness as a resource for
building relationships
- How to establish trust and rapport with customers and prospects
- How to relate with all kinds of personalities
- How to be more aware of your customers' responses and reactions
- How to to establish your credibility with your prospects and customers
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June 13, 2013 | 10:00 AM PDT | NORTH AMERICA
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Creating Urgency and The Art of Provocative Selling
Do you ever get frustrated when your clients and prospects are just not acting with the level of urgency they expect to see from you?
One of the big challenges sales people talk to me about is how do I get my prospects to call back and stay engaged in the conversation with me? Our buyers are busy and often overwhelmed. At the same time, if they have bad or discouraging news for us, it is often easier to ignore us than deal with an uncomfortable conversation.
What You’ll Learn:
- What is an anxiety question?
- How to create good anxiety questions
- 3 keys to asking good anxiety questions
- 5 specific tactics to proactively maintain engagement during a sales cycle
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June 12, 2013 | 12:30 PM AEDT | AUSTRALIA
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